Rippling IT

Automate IT workflows for onboarding, security, assets, and compliance in one console
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Start with a hire request and end with a ready-to-work setup minutes later. In Rippling IT, you create the user once, pick a role, and the workspace builds itself: accounts, groups, MFA, and the right software licenses. Choose a laptop image and shipping address, and the machine shows up preconfigured with encryption, Wi‑Fi, and endpoint protection. App requests flow through an approval path, purchasing places the order, and stock levels update automatically—no spreadsheets or tool hopping. Every action is anchored to the user profile, so you always know who has which assets, when they got them, and what they’re allowed to access.

Keep endpoints healthy without chasing tickets. Define security baselines and update windows by team or location. Rippling IT pushes OS and app updates on your schedule, confirms installs, and rolls back if something breaks. New devices enroll themselves, pick up policies, and register in the configuration database with owner, department, and relationships to critical systems. When a system flags drift or a missing control, it opens a task, routes it to the right person, and documents remediation for audit. One view shows compliance status across laptops, servers, and SaaS apps, with drill‑downs to the exact machine and event.

Control spend and stay audit‑ready. Tie purchase orders to assets, track warranty dates, and trigger renewals before coverage ends. Monitor license usage to reclaim idle seats and right‑size contracts. Cost metrics roll up by team or project so finance can charge back fairly. Set reorder thresholds for accessories and peripherals; when stock dips, an approval chain kicks off and vendors are notified with the correct SKUs and terms. When a device fails, log the incident, attach service notes, ship a replacement, and keep the chain of custody intact. Reports for SOC 2, ISO 27001, and internal reviews export in clicks with evidence linked to controls.

Close the loop during exits and incidents. Offboarding is a checklist you run once: suspend sign‑ins, cut tokens, remove group memberships, unassign licenses, and schedule a remote wipe or lock the moment the device comes online. Courier labels go out automatically, inventory updates on return, and any software seats are recycled. For emergencies—a lost laptop, a compromised account, or a vendor breach—launch a playbook: isolate the device, reset credentials, alert stakeholders, and document every step. With a single console for people, access, hardware, and spend, the team moves from reacting to running predictable, repeatable IT operations.

Review summary

Features

  • Product and Service Catalog: real-time items with request and approval flow
  • Procurement workflows: purchase orders, supplier documents, and approvals
  • Asset records: devices with ownership, warranty dates, and full history
  • Patch orchestration: schedule and verify OS/app updates with rollback
  • Configuration database (CMDB): relationships, attributes, incidents, performance
  • License governance: contracts, seats, renewals, and reclaim automation
  • Asset tracking: tags, assignments, check-in/out, and chain of custody
  • Maintenance logs: service notes, replacements, and planned maintenance windows
  • Compliance monitor: mapping to frameworks, evidence collection, and audits
  • Inventory dashboard: current stock, thresholds, and replenishment cues
  • Cost analytics: item costs, depreciation, and team/project chargeback
  • Vendor directory: contacts, SLAs, scorecards, and performance history

How It’s Used

  • Onboard a new employee with prebuilt role profiles, device imaging, and app access
  • Provision and ship a secure laptop with encryption, EDR, and Wi‑Fi profiles
  • Roll out a zero‑day patch by team and time zone with health checks and rollback
  • Run quarterly access reviews; remove unused entitlements and recycle licenses
  • Prepare for SOC 2 or ISO 27001 by exporting controls, evidence, and status
  • Execute a hardware refresh program with automated ordering and returns
  • Right‑size SaaS spend by identifying idle seats and consolidating contracts
  • Count warehouse inventory and trigger automatic replenishment when low
  • Respond to a lost or stolen device with instant lock, wipe, and activity report
  • Offboard a contractor: revoke tokens, reclaim hardware, and reassign licenses

Plans & Pricing

Rippling IT

Custom

User provisioning & SSO
Role-based access controls
Activity audit logs
MFA & password enforcement
Cross-OS MDM
Compliance reporting
Endpoint protection
OS & software updates

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